Tourists travelling to Turkey this year should be aware of a new rule that could cause problems upon arrival. More than four million British holidaymakers travel to Turkey each year to enjoy the hot weather and beautiful landscapes. But those planning to head to the country soon should ensure their mobile phones are prepared before the trip.

The country has implemented a change that means some eSIM providers are no longer compatible throughout Turkey if they don’t align with certain regulations and requirements. 

Travel expert Juan David Soler, from Holafly, advised travellers to ensure their eSIM is set up correctly before arriving in Turkey, to avoid experiencing activation issues once reaching the destination. 

He said: “Turkey’s sudden ban on eSIMs has caught many travellers off guard, and it’s vital that UK holidaymakers heading there this summer take action before they fly.

“eSIMs have become the go-to option for Brits wanting affordable mobile data abroad without the hassle of physical sims or costly roaming.”

He added: “But now, travellers will no longer be able to activate a new eSIM once they arrive in Turkey.

“To avoid getting caught out, UK travellers should ensure their eSIM is fully downloaded and activated before leaving the UK.

“This means setting up your digital SIM while still on UK networks, and confirming it’s working properly before departure. 

“Otherwise, you could be left without internet access the moment you land, which can be a serious issue if you rely on your phone for maps, transport, or bookings.”

The new rule means those travelling to Turkey will need to buy and activate the eSIM card before they arrive to avoid issues impacting them upon arrival.

Holafly said: “The eSIM ban is primarily targeted at Turkish residents buying eSIMs for international travel in Turkey.”

They recommend saving the eSIM QR prior to arrival and downloading a secure VPN as this will allow for a smooth set up.

“Without a VPN, you will not be able to manage your eSIM solution digitally, check for remaining data usage, or contact customer service,” it added.