An award-winning fish and chip shop has closed, leaving customers gutted. The chippy had won a number of awards, and was declared the “best local takeaway“, but has now turned off its fryers for good.

Zio G’s, based in Linlithgow, West Lothian, won the Best Takeaway and Best Fish and Chip Shop titles at the 2018 and 2019 Edinburgh Business awards. It also had a 3.8 star rating on TripAdvisor, according to the Scottish Daily Express. However, its owners confirmed the closure on social media, explaining that making a profit had become “increasingly difficult”.

They posted on Facebook on Tuesday: “We want to let you know that as of today, Zio G’s will be closing its doors. This isn’t an easy post to share. Like many small businesses, we’ve faced incredible challenges since Covid, and despite our best efforts, it’s become increasingly difficult to keep going.

“We want to say a heartfelt thank you to every single one of our customers – your support, loyalty, and love over the years have meant the world to us. Thank you for being part of our journey.”

Customers were quick to respond to the news, with one person declaring it to be “the best local takeway”. Another wrote: “So sorry to hear that guys. Great food and service. And a fantastic local business.”

A third person wrote: “I’m absolutely gutted for you all. Loved a wee visit when I was down that way. Wishing you all the very best for the future.”

A fourth commented: “I’m deeply sorry to hear this. It was an honour to work along side you all, I wish you the best of luck with your future.”

Zio G’s was also known for its diverse fast food menu, including wraps, grilled kebabs, and pizzas. On Tripadvisor, one recent review said: “I frequently use Ziogi’s. Food is without shadow of a doubt the best for miles, pasta is cooked fresh as is pizza and every other bit of food is fresh and delicious.”

The closure is among a number of recent blows to the UK high street. Both big and small businesses are continuing to struggle with increasing costs.

As well as the national minimum wage rising, Chancellor Rachel Reeves recently increased the rate of national insurance contributions (NIC) to 15%. She also lowered the threshold at which employers pay NIC from £9,100 a year to £5,000 a year.