In a revealing TikTok video, Tim from Cruise Tips and Chat, recommended cruise ship guests to “ask your cabin steward [for] free perks you didn’t know existed”.

Describing the cabin steward as the “secret concierge”, you can ask for freebies such as fresh ice to be delivered to your cabin every day.

Tim said this is a “great” add-on because the fridge inside the cabin isn’t necessarily good at keeping drinks super cool, but that’s not the only freebie you can ask for.

“You can ask for different pillows,” Tim shared, but he emphasised that they would need to be asked for rather quickly once on board the ship.

If you find your pillows are too high, the very first day would be the best time to ask for a new pair of pillows.

Tim explained the rationale behind the quick request: “There are not many different kinds of pillow spare on the ship.”

If there isn’t any hair conditioner in your cabin, this is another freebie you can ask for from the cabin steward. “They will happily give you a bottle [of hair conditioner],” Tim assured.

This is the same for wine glasses, which may not be in your cabin when you arrive. It is totally possible to ask for wine glasses and for them to be brought to your cabin.

This is also true for facecloths, which once used to be standard in all bathrooms on a cruise, but are no longer mandatory.

“Generally, cruise lines do have [face cloths] on board; if you ask for them, your cabin steward will pop them in,” Tim elaborated.

Freebies you can ask for

1. Fresh ice
2. New pillows
3. Hair conditioner
4. Wine glasses
5. Face cloths

A fan of the video added that they ask for “P&O hand and body cream” while on board.

Another added: “We ask for another duvet as a mattress topper. My husband finds the mattresses really uncomfortable without this. And I ask for a softer pillow if possible.”