Published On: Thu, Nov 7th, 2024
Business | 3,664 views

Revolut app down as customers are locked out of their accounts | Personal Finance | Finance


Revolut has confirmed that technical issues and “glitches” have now been fixed in an apology to customers locked out of their accounts this morning.

More than 700 complaints flooded the website Downdetector, with problems first reported at around 7.30am.

Disgruntled customers took to social media platform X to share their experiences, with one stating: “Something is really wrong with Revolut App.”

Another added: “Revolut just stopped working out of nowhere … people’s money should work 24/7, non-stop.”

Others have shared concerns about the lack of access to their money while travelling. One X user wrote: “Revolut down and I’m about to in an hour arrive in a foreign country with no access to funds.” (sic)

According to Downdetector, 49% of reported problems pertained to Revolut’s mobile banking, while 29% reported problems when transferring funds. A further 25% reported issues logging into the app.

Now, the problem appears to have been resolved.

In response to a customer on X who was having trouble logging in, Revolut wrote: “Hi there! We know that you have recently found it difficult to use the app, as you were faced with a number of glitches.

“We can officially confirm that all disruptions have been fixed. Furthermore, we are sorry that these problems impacted you, and thank you for your patience as we worked to fix them.”

Revolut is a digital bank that offers a range of services, including stock trading and cryptocurrency exchange.

It recently came under fire after a BBC Panorama investigation highlighted concerns about its handling of scams.



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